Table of Contents
1. 📋 Information We Collect
When you place an order:
- Name, email address and phone number
- Delivery address
- Order details (products, quantity, amount)
- Payment method (we do NOT store card details)
When you create an account:
- Name, email and password (password is encrypted with bcrypt)
- Saved delivery addresses
- Order history
- Wishlist items
Automatically collected:
- IP address (for security and fraud prevention)
- Browser type and device information
- Pages visited on majorrangas.in
2. 🎯 How We Use Your Information
- Order processing — To confirm, pack and deliver your order
- Order updates — WhatsApp/email notifications about your order status
- Customer support — To respond to your queries and resolve issues
- Account management — To manage your login, addresses and wishlist
- GST Invoice — Required for generating your tax invoice
- Fraud prevention — To detect and prevent fraudulent orders
- Service improvement — To understand how customers use our website
4. 🔒 Data Security
- All data transmitted over HTTPS (SSL encrypted)
- Passwords are hashed using bcrypt — never stored in plain text
- Database hosted on Railway with private network access only
- JWT tokens used for authentication with 24-hour expiry
- Rate limiting to prevent brute force attacks
- Input sanitization to prevent XSS and SQL injection
5. 🍪 Cookies
We use minimal cookies and browser local storage for:
- Cart storage — Saving your cart items between sessions
- Login session — Keeping you logged in (24-hour token)
- Wishlist — Saving your wishlist locally
- Theme preference — Remembering your display settings
We do not use third-party advertising cookies or tracking pixels.
6. ✅ Your Rights
You have the right to:
- Access — Request a copy of your personal data we hold
- Correction — Update your name, email, phone or address in your account
- Deletion — Request deletion of your account and associated data
- Portability — Request your order history in a readable format
- Opt-out — Unsubscribe from promotional messages at any time
To exercise any of these rights, contact us at orders@majorrangas.in or WhatsApp +91 95008 65686.
7. 💳 Payment Security
All online payments on majorrangas.in are processed by Razorpay, a RBI-regulated payment gateway.
- We never see or store your card number or CVV
- Razorpay is PCI DSS Level 1 compliant
- All payment pages are served over HTTPS
- UPI, Debit/Credit Cards, Net Banking and Wallets supported
Cash on Delivery (COD) is also available — no payment data collected.
8. 👶 Children's Privacy
Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately.
9. 📬 Contact Us
For any privacy-related questions or requests:
Major Rangas (Sai Food Products)
📍 T.Nagar, Chennai, Tamil Nadu — 600017
📧 orders@majorrangas.in
💬 +91 95008 65686
🕐 Monday–Saturday, 9 AM – 7 PM IST
We will respond to all privacy requests within 48 hours. This policy may be updated periodically — continued use of our website constitutes acceptance of the updated policy.